Solving the SMB hiring challenges with WizeHire

Creating an ideal customer profile with Sid Upadhyay from WizeHire

How deep verticalization leads to great NPS and high gross margins

Successful go-to-market levers

North star metrics

Surviving the pandemic shut down and a great book recommendation

Hamilton Helmers' 7 Powers (see https://7powers.com/); he calls the moat discussed "process power". Here's a summary: https://blas.com/7-powers/